Every time I stay at a Aloft Hotel I always have to fight to have them credit my debit or credit card amount after they charge me . It usually takes 7 to 10 days with phone calls and explaining the problem time after time. I am so done with these guys. The properties...Read more
I didn't like
- Business practice with credit cards
Would like to know how a place allows employees to stay in rooms at work once they get off n drink and do whatever they want. Knowing they got families at home. What kind of place would allow this? I for one will not ever be staying at this hotel and will not refer it...Read more
I recently stayed at the Aloft hotel at the BWI airport, D.C./Baltimore. The hotel is ultra modern; the public areas and rooms are beautiful (platform beds, updated fixtures, monochromatic decor right out of Madmen). The hotel's customer services is HORRIBLE. ...Read more
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